Megapari contacts in Ethiopia
Support runs around the clock through several channels: email, live chat and phone. All of them reach the same team, and all of them work in English.
All ways to reach us
Partnership offers, press enquiries, advertising proposals and legal questions all have their own routes below. For an account problem or a question about a game, live chat is faster than any of them, and it works the same on the Megapari website and in the app.
| Ways to reach us | Contact details | What it suits |
|---|---|---|
| Live chat | Chat icon, bottom right of the site | Login problems, game errors and urgent questions |
| support@megapari.com | Detailed technical questions, document submission, complex cases | |
| Phone, Cyprus line | +357 800 92576 | Urgent account recovery, when you need help at once |
| Phone, UK line | +44 113 340 6785 | The same team, useful when the Cyprus line is busy |
| Support inside the app | The chat icon in the Megapari app | Handy on mobile, screenshots attach in one tap |
| Help section | The FAQ on this site | Answers to the common questions without waiting |
| Written complaint | support@megapari.com, marked complaint | Cases that need a record and a formal reply |
Email addresses
General questions go to support@megapari.com. Include the account number and, for a payment question, the transaction reference — it saves a round trip.
Phone support hours
The lines run around the clock: +357 800 92576 from Cyprus and +44 113 340 6785 from the UK, both answered in English. Complex technical cases are passed to a specialist team.
How to use live chat
Open any page on the site and press the chat icon at the bottom right. Give your username and email when asked, and the conversation opens straight away.
Reaching us by messenger
Messengers suit mobile users: the history is kept automatically, screenshots and files can be sent directly, and a reply arrives as a notification rather than an email you have to check.
Social channels
Public questions can be asked on the brand's social accounts, where other players' experience is visible too. Account-specific matters should go to chat or email instead.
Response times
Live chat answers fastest. Email is handled in order of arrival, and a complex technical case may take a day while it is investigated properly.
Before you get in touch
Have the account number to hand, note when the problem happened, and keep a screenshot of any error message. For a payment question, the transaction reference is what support will ask for first.
Partnerships and cooperation
Affiliate applications go through the partner programme. Advertising proposals should include the plan and the expected reach; technical integration questions are passed to the relevant team.
Privacy of enquiries
Enquiries are handled over an encrypted connection. Personal details are used only to resolve the question, are not shared with third parties, and are stored securely.
The FAQ page
The FAQ covers registration, deposits, withdrawals and game rules. Most common questions are answered there, and it is quicker than waiting for a reply.
Urgent problems
If you cannot get into your account, call. If you see activity you do not recognise, report it on chat immediately — suspected account compromise is handled first.
Feedback and suggestions
Suggestions about the platform are welcome and are read. Send them to support@megapari.com; the ones that come up repeatedly are the ones that get built.
Updated: 16 September 2026